Who We Do It For

Keeping the customer satisfied for two decades

For the past twenty years, we’ve been working around the globe with clients in multiple industries, from financial services and hotels to publishing. During that time, we’ve gained high level, specialist knowledge in a number of specific sectors, including:

	Airline		Hotel		Insurance
	Publishing		Retail

We always customize our operations to suit the needs of our clients exactly. And that’s why such a diverse range of brands including Harrods, Columbus Insurance, InterContinental Hotels, Cathay Pacific and Priority Pass now call us a partner.

Case studies

Some words from our clients

Rezidor “I have known the senior management team at ICLP for over 6 years; they care about my business ~ I feel they are an extension of my own marketing team at Rezidor. They are friendly, knowledgeable, approach the programme management, marketing and operations with professionalism, fully understanding the implications should the member experience not meet our corporate expectations and operate in a cost-effective way.
I would have no hesitation in recommending ICLP’s team to any client to manage complex, time sensitive customer loyalty marketing.”

John Kennedy The Rezidor Hotel Group